Export Compliance Policy

1. Purpose

Raksham Labs is committed to conducting business in compliance with applicable:

export-control laws;
customs regulations;
sanctions programs;
cybersecurity obligations;
international trade requirements;
operational-security standards.

This Export Compliance Policy explains restrictions, customer responsibilities, export-review procedures, operational limitations, lawful-use obligations, compliance controls, and international trade requirements relating to:

products;
firmware;
software;
APIs;
technical documentation;
embedded systems;
communication hardware;
GNSS-related systems;
operational technologies;
related technical information and services.

Raksham Labs supports lawful, responsible, compliant, and ethical deployment of technology.

2. Scope

This Policy applies to:

all Raksham Labs products and services;
firmware and software systems;
embedded electronics and communication modules;
APIs and integration systems;
operational documentation and technical specifications;
exports, re-exports, transfers, redistributions, and resales;
domestic and international customers, distributors, resellers, institutional buyers, integrators, research organisations, and commercial entities.

Certain products may qualify as dual-use technologies subject to:

export scrutiny;
operational-security review;
customs examination;
destination-country restrictions;
regulatory oversight.

Certain technologies, communication systems, firmware features, telemetry systems, RF systems, encrypted communication technologies, or operational capabilities may be restricted in sensitive jurisdictions.

3. Compliance with export-control laws

Customers are responsible for complying with all applicable:

export-control laws;
customs regulations;
sanctions programs;
import restrictions;
telecom regulations;
aviation regulations;
cybersecurity obligations;
radio-frequency restrictions;
dual-use technology controls.

Raksham Labs products may be subject to:

Indian export regulations;
destination-country import restrictions;
sanctions controls;
customs requirements;
banking-compliance review;
operational-security review;
international trade limitations.

Customers are solely responsible for determining whether:

import licences;
telecom approvals;
aviation approvals;
customs authorisations;
local certifications;
deployment approvals;
regulatory registrations

are required before import, deployment, integration, transfer, resale, redistribution, or operational use.

Submission of an order does not guarantee:

export approval;
shipment eligibility;
customs clearance;
import approval;
operational approval;
banking approval;
payment-processing approval;
regulatory acceptance.

Customers should not rely solely on Raksham Labs for determining:

export eligibility;
deployment legality;
regulatory permissibility;
import legality;
operational compliance.

Any export-classification references, technical categorisations, or regulatory statements provided by Raksham Labs are informational only and do not constitute legal classification guarantees.

Export regulations, sanctions programs, customs requirements, operational-security obligations, banking controls, and regulatory requirements may change without notice.

4. Restricted destinations and sanctioned jurisdictions

Raksham Labs reserves the right to:

refuse;
restrict;
suspend;
review;
delay;
cancel

transactions involving:

sanctioned jurisdictions;
embargoed territories;
denied parties;
blocked organisations;
export-restricted entities;
operationally sensitive destinations;
elevated-risk jurisdictions;
high-risk compliance scenarios;
national-security concerns.

Products may not be exported, re-exported, transferred, supplied, redirected, redistributed, retransferred, or made available in violation of applicable export-control laws or sanctions programs.

Customers may not:

circumvent export restrictions;
evade sanctions controls;
bypass compliance procedures;
conceal destination information;
obscure end-use activity;
engage in unlawful export diversion.

Products may not be redirected, concealed, retransferred, or diverted contrary to applicable export-control law.

5. Prohibited end-use restrictions

Customers may not use Raksham Labs products, firmware, software, APIs, technical information, operational documentation, embedded systems, or related technologies for:

unlawful surveillance;
unlawful interception;
cybercrime;
privacy violations;
prohibited military activity;
unlawful weapons development;
prohibited nuclear-related activity;
biological or chemical weapons activity;
sanctions evasion;
unlawful intelligence gathering;
illegal telecommunications activity;
prohibited cybersecurity activity;
unlawful export diversion.

Products may not be deployed in violation of:

aviation regulations;
telecom laws;
cybersecurity laws;
privacy laws;
export regulations;
operational-security requirements;
national-security restrictions.

Nothing in this Policy constitutes representation that Raksham Labs products are approved for:

military procurement;
defence deployment;
regulated government programs;
aviation-certified deployment;
regulated-security infrastructure

unless expressly stated in writing.

Unless expressly stated otherwise in writing, products are not represented as:

military-certified;
aviation-certified;
safety-critical certified;
telecom-certified in all jurisdictions;
approved for regulated operational deployment.

Products may not be used for unlawful surveillance, interception, monitoring, or violation of applicable privacy laws.

Customers assume responsibility for operational deployment decisions and operational-risk assessment.

6. Resale, transfer, and anti-diversion restrictions

Products may not be:

resold;
transferred;
exported;
re-exported;
redistributed;
retransferred;
redirected;
supplied

to:

sanctioned persons;
denied parties;
prohibited organisations;
embargoed jurisdictions;
restricted end users.

Customers remain responsible for downstream compliance where products are redistributed, integrated, transferred, resold, or deployed through third parties.

7. Export screening and compliance review

Raksham Labs may screen:

transactions;
customers;
organisations;
shipment requests;
payment activity;
operational indicators;
jurisdictions

for:

export-control compliance;
sanctions restrictions;
anti-fraud verification;
operational-security concerns;
cybersecurity risk;
customs compliance;
regulatory obligations.

Compliance review may involve:

automated systems;
algorithmic review;
AI-assisted screening;
sanctions databases;
fraud-detection systems;
identity-verification providers;
customs-verification tools.

Transactions may be monitored for:

unusual activity;
suspicious activity;
elevated-risk behaviour;
operational-security concerns;
compliance-sensitive activity.

Raksham Labs may internally classify transactions according to:

operational risk;
export risk;
sanctions risk;
fraud risk;
cybersecurity risk;
regulatory sensitivity;
operational-security concerns.

Transactions may undergo enhanced internal review where elevated compliance risk is identified.

Raksham Labs reserves the right to:

request additional documentation;
request identity verification;
request beneficial ownership information;
request end-user declarations;
request end-use statements;
request operational information;
suspend transactions;
suspend operational access;
restrict technical access;
delay shipment;
refuse transactions;
cancel orders

where compliance review is required.

Access to firmware, APIs, software systems, technical data, operational guidance, or technical assistance may be restricted for compliance, operational-security, sanctions, or regulatory reasons.

Customers may be required to confirm operational end use upon request.

Customers should notify Raksham Labs of material changes relating to:

end user;
operational deployment;
destination country;
intended end use

where legally relevant.

Compliance review may continue after shipment where required by:

law;
sanctions obligations;
operational policy;
regulatory requirements.

Raksham Labs is not obligated to complete compliance review within any fixed timeframe.

Compliance decisions may be based on:

operational judgment;
risk assessment;
sanctions concerns;
fraud-prevention controls;
operational-security considerations;
regulatory obligations.

Raksham Labs reserves the right to decline transactions without disclosing:

compliance-review methodology;
operational-security procedures;
sanctions-screening logic;
fraud-detection systems;
internal risk-classification criteria;
reasons for compliance-related decisions.

Internal compliance methodologies, operational-security systems, and sanctions-screening procedures remain confidential.

Raksham Labs may investigate suspected compliance violations, operational misuse, export irregularities, or prohibited activity. Suspicious or potentially unlawful activity may be reported where legally required.

8. Customs, import, and regulatory responsibility

Customers are the importer of record for international shipments unless otherwise agreed in writing.

Customers remain responsible for:

customs duties;
VAT / GST;
brokerage fees;
import taxes;
telecom approvals;
aviation approvals;
local certifications;
operational permits;
destination-country compliance obligations.

Raksham Labs does not guarantee:

customs clearance;
import approval;
shipment approval;
operational legality;
regulatory acceptance.

Products may be subject to additional restrictions in:

government procurement programs;
regulated-security deployments;
operationally sensitive sectors;
national-security environments.

Certain transactions may depend on third-party:

carrier approval;
customs approval;
banking approval;
payment-provider approval;
sanctions review;
regulatory processing.

Transactions may also be restricted by:

financial institutions;
sanctions programs;
customs authorities;
banking systems;
payment processors;
regulatory systems.

9. Technical data, firmware, and operational information

Technical specifications, firmware, software, APIs, source code, diagrams, schematics, operational documentation, integration information, technical guidance, and related materials may also be subject to export-control restrictions.

Access to certain:

firmware;
software systems;
APIs;
technical information;
embedded technologies;
operational documentation

may be restricted based on:

jurisdiction;
export regulations;
sanctions controls;
operational-security considerations;
regulatory obligations.

Customers may not disclose, distribute, transfer, retransmit, publish, or provide controlled technical information in violation of applicable law.

Collaborative development, technical integration, deployment support, firmware access, operational guidance, technical assistance, or software support may require additional compliance review.

Technical assistance and operational guidance may be restricted in certain jurisdictions.

Raksham Labs does not guarantee continuous availability of:

products;
firmware;
APIs;
software systems;
technical services;
operational support.

10. Operational security and lawful use

Raksham Labs products are intended solely for lawful, authorised, compliant, and operationally responsible use.

Customers are responsible for ensuring products are not used for:

unlawful surveillance;
unauthorised monitoring;
unlawful interception;
prohibited intelligence activity;
cyber abuse;
unlawful remote operation;
privacy violations;
sanctions evasion.

Raksham Labs does not authorise, endorse, facilitate, or support unlawful operational use.

11. Compliance cooperation and customer representations

Customers may be required to provide:

identification information;
end-user declarations;
end-use statements;
import documentation;
business verification;
operational information;
regulatory details

to support shipment processing or compliance review.

Failure to provide requested information may result in:

shipment delay;
export refusal;
transaction cancellation;
account restriction;
compliance escalation.

By placing an order or accessing Raksham Labs products, customers represent that:

they are not prohibited from receiving products under applicable law;
they are not acting on behalf of sanctioned entities;
products will not be used for prohibited end uses;
information provided during compliance review is accurate, complete, and truthful.

Customers remain responsible for consequences arising from inaccurate, misleading, incomplete, or false compliance declarations.

Customers may be required to reasonably cooperate with:

compliance inquiries;
verification procedures;
export-review requests;
operational review;
lawful regulatory requests.

Customers should maintain appropriate compliance records where required by applicable law.

Customers remain responsible for maintaining their own compliance programs where operationally or legally required.

Electronic communications, digital declarations, shipment records, technical logs, operational records, and electronic documentation may be used for compliance verification purposes.

12. Recordkeeping and cooperation with authorities

Raksham Labs may retain:

compliance-related records;
shipment information;
sanctions-screening data;
verification records;
operational documentation;
regulatory information

as required under applicable law or operational policy.

Compliance-related information may be processed across jurisdictions where operationally necessary.

Raksham Labs may cooperate with lawful:

governmental requests;
customs inquiries;
export-control investigations;
sanctions-enforcement actions;
cybersecurity requests;
judicial processes;
regulatory requirements

where legally required.

Certain information may require disclosure where legally required under:

export regulations;
sanctions obligations;
customs law;
judicial process;
governmental request.

13. No legal or regulatory advice

Information provided by Raksham Labs, including:

technical guidance;
shipment information;
operational documentation;
compliance discussion;
deployment-related communication

does not constitute:

legal advice;
customs advice;
export-control advice;
sanctions advice;
regulatory advice;
operational approval.

Customers should obtain independent professional advice where appropriate.

14. Limitation of liability

Raksham Labs shall not be liable for:

customs seizure;
export denial;
sanctions enforcement;
shipment refusal;
customs detention;
governmental restriction;
regulatory action;
licensing refusal;
banking restrictions;
payment-processing restrictions;
compliance-related operational losses.

15. No waiver, severability, and survival

Failure by Raksham Labs to enforce any provision of this Policy shall not constitute waiver of any rights or provisions.

If any provision of this Policy is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Obligations relating to:

export compliance;
sanctions restrictions;
confidentiality;
operational-security requirements;
prohibited end use;
technical-data controls;
liability limitations

shall survive termination of customer relationships where applicable.

16. Relationship with other policies

This Policy operates together with:

Terms & Conditions;
Privacy Policy;
Shipping Policy;
Limited Warranty Policy;
Refund & Replacement Policy;
Acceptable Use Policy;
Security & Responsible Disclosure Policy;
other applicable Raksham Labs policies and operational procedures.

This Policy forms part of the broader compliance framework governing export-related activity involving Raksham Labs products and services.

Nothing in this Policy creates any:

agency relationship;
partnership;
representative arrangement;
distribution relationship;
joint venture

between Raksham Labs and any customer, distributor, reseller, integrator, or third party.

17. Assignment and policy updates

Raksham Labs may assign, transfer, or update this Policy in connection with:

merger;
restructuring;
acquisition;
operational transfer;
corporate reorganisation;
asset sale.

Raksham Labs may update this Policy periodically to reflect:

operational developments;
regulatory changes;
sanctions updates;
infrastructure changes;
compliance obligations;
international trade requirements.

Updated versions become effective upon publication.

English-language versions of this Policy shall control in the event of translation conflict or interpretation inconsistency.

18. Governing law and jurisdiction

This Export Compliance Policy is governed by the laws of India.

Subject to applicable law, disputes relating to this Policy shall fall under the jurisdiction of courts located in Prayagraj, Uttar Pradesh, India.

19. Contact

Export-compliance enquiries: hello@rakshamlabs.com or through the contact page.

For security-related concerns and responsible disclosure, see our Security & Responsible Disclosure Policy.